Shipping Policy

Last Updated: 10 Jan 2023

At Zkids.shop, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on delivery timelines, shipping charges, and more.

1. Order Processing Time
Orders are processed within 1-2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

You will receive a confirmation email/SMS with tracking details once your order is dispatched.

2. Shipping Charges
Standard Shipping: Free shipping on orders above ₹[Insert Amount]. For orders below this amount, a nominal shipping fee will apply.

Express Shipping: Available at an additional charge for faster delivery.

Shipping charges, if applicable, will be displayed at checkout.

3. Delivery Time
Standard Delivery: 5-7 business days (depending on location).

Express Delivery: 2-4 business days.

Remote or rural areas may take slightly longer.

Estimated Delivery Timelines

  • Domestic Orders (Within India):

    • Orders are processed within 1-2 business days.

    • Delivery time is 3-7 business days, depending on the delivery location.

    • Remote areas may take up to 10 days for delivery.

  • International Orders:

    • Orders are processed within 2-5 business days.

    • Delivery time is 10-15 business days, depending on the destination country.

    • Customs clearance and other regulations may affect delivery timelines.

5. Tracking Your Order
Once your order is shipped, a tracking number will be sent to your email/SMS.

You can track your order status using the tracking link provided.

6. Delivery Issues
If the delivery is delayed due to unforeseen circumstances (e.g., weather, courier issues), we will notify you promptly.

If your package is marked as delivered but not received, please contact our support team within 48 hours for assistance.

7. Undeliverable Packages
If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment (additional charges may apply).

8. International Shipping
Currently, we only ship within India. We do not offer international shipping at this time.

9. Contact Us
For any shipping-related queries, feel free to reach out:
Email: support@zkids.shop
Phone: +91 8959829244